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Terms & Conditions

Precept Ministries Canada Return Policy

Defective, Incorrect, or Damaged Products
Precept will issue a refund or ship a replacement for any defective, incorrect or damaged products. Returns must be made within 90 days from the original delivery date.

Restocking Fee
All returns of 5 or more of the same title will be subject to a 20% restocking fee.

Returns for Other Reasons
You may return other products you purchased directly from Precept Ministries for a refund (excluding shipping and handling costs) provided that Precept receives them in new and unused condition within 90 days from the original delivery date.

Unable To Refund

  • Merchandise damaged by or used by the customer (as determined by Precept). 
  • Merchandise returned more than 90 days after the original delivery date. 
  • Items obsoleted during the 90-day return period. 
  • CD or DVD products with broken or tampered-with seals (as determined by Precept). 
  • Workbooks with removed shrink-wrapping (as determined by Precept). 
  • Merchandise damaged from inadequate return packing material (as determined by Precept).

To Return

  • Pack the materials to avoid damage during shipment. 
  • Include a copy of the original invoice with a note stating the reason for the return.
  • Send the materials back using a trackable shipping method to the following address: 

Send your Returns to:
Precept Ministries Canada
c/o Returns Department
61 Sherwood Dr
Brantford, ON  N3T 1N3

If you have questions, please contact Customer Service:
Monday – Friday, 8:30am- 5pm Eastern Time, 877-234-2030, info@preceptministries.ca  

General Provisions

THIS WEBSITE IS PROVIDED BY US ON AN “AS IS” BASIS. THIS WEBSITE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS WEBSITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE OWNERS OF THIS WEBSITE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Information

Our Mission: To engage people in relationship with God through knowing His word.

Our Vision: Every believer in Christ living out God’s word every day.

Address: 61 Sherwood Drive, Brantford ON, N3T 1N3

Phone (Toll Free): 877.234.2030
Phone (Local): 519.751.7600
E-mail: info@preceptministries.ca

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